At Hitash Consults, we are extremely proud that we have never lost a client through poor service or cost. This could be because when it comes to IT support packages we start where others stop.
Listed below are the managed support services we offer to all our clients, large or small, new or old. The Bronze and Silver packages are so comprehensive because it matters greatly to us that every customer is well looked after.
However, we recognise that our clients’ needs are different, and so we also offer gold upgrades to ensure that your specific requirements are catered for.
By getting to know your business inside out, our dedicated teams can offer strategic advice on which package is best suited to you, leaving you to focus on running your business.
Our IT Support Services give you total support and management for a fixed monthly cost. We can become your fully managed IT Department and cloud services provider and work with you to ensure the return from your technology investment is maximised.
WHAT WE OFFER
Dedicated Account Manager
Help Desk Support
Remote Support
Managed Monitoring
Ticket Management
Reporting
IT Roadmap
Project services
SILVER
SITE ENGINEER AVAILABLE 5 DAYS
PER WEEK IN THIS AGREEMENT
GOLD
ENGINEERS ARE Available TO YOU
24/365